As a Service Advisor at Kline Nissan, I'm dedicated to providing exceptional customer experiences with honesty and transparency. With a focus on open communication and personalized solutions, I assist customers in maintaining their vehicles' optimal performance. My goal is to build lasting relationships by delivering timely, cost-effective repairs and maintenance services while striving to keep vehicles on the road safely and reliably. I'm passionate about finding the best solutions for each customer's unique needs and look forward to being your trusted service advisor.
4.9 / 5 based on 933 ratings (634 written reviews)
Tori is very friendly. She combines that with clear communication regarding service needs and processes. That made me feel very welcome and comfortable having my service complete at Kline.
— Gordon M. ,
Professional, outstanding customer service
— Steve H. ,
Tori is great to work with!!! She’s very friendly and helpful. I actually waited for her to come in and talk to me. She kept me updated on my car. Hopefully I don’t have any more issues with my car but if I do, I’ll definitely talk to her. Make sure you tell her how wonderful she is.
— Stephanie Q. ,
Very helpful
— Polly E. ,
She’s great. Knowledgeable and good customer service.
— Robert S. ,
Checking in for an oil change.
— Patricia S. ,
Very professional, prompt, thorough
— Jean L. ,
In & out for routine maintenance. No surprises. Found a new issue and got it approved/fixed.
— Robert M. ,
Very quick and easy appointment. Tori was very responsive and helpful with my questions.
— Liz C. ,
Happy with everything while at the service, she’s friendly and helpful to me.
— Trina B. ,