As an experienced Service Advisor at Kline Nissan since 2017, I am dedicated to providing exceptional customer service. With a keen understanding of the automotive industry, I ensure that our valued customers feel valued and "treated like family." Throughout my tenure, I have consistently delivered outstanding results, earning recognition and accolades such as the prestigious Nissan Award of Excellence three times. My passion for delivering quality service stems from my belief in building lasting relationships based on trust and reliability. I am committed to providing personalized solutions that meet the unique needs of our customers. I strive to create a comfortable and welcoming atmosphere, where every interaction is focused on exceeding expectations.
4.9 / 5 based on 1303 ratings (967 written reviews)
Terrific! Kline has our vehicle road trip ready!
— Bruce M. ,
Awesome. Great interactions always. Upfront.
— Jeremy S. ,
Service was prompt complete and polite what more could I ask.
— Rulon C. ,
My overall experience has always been very good; no complaints from me.
— Gregory H. ,
Ivan was quick to greet me when I walked in ,kept me informed while I was at the dealer, and also helped me get some additional maintenance done on my car while I had it in
— Jeremy B. ,
Very Good Experience
— Alfred H. ,
Ivan is excellent. He offers good information, is budget conscious, and doesn't put on any pressure.
— Kristen D. ,
I’ve said it before and I’ll say it again. Ivan’s the best!
— Mary H. ,
Excellent communication, quick service, and thoughtful.
— Dean R. ,
Ivan is always outstanding. He not only lets me know what is being done and should be done based on mileage and usage he preps me for my next visit to let me know what services I should be having done. I appreciate that he is familiar with me and the vehicle and knows I want to follow the maintenance schedule to maintain my vehicle for the long term.
— Tom M. ,