About Ivan
As an experienced Service Advisor at Kline Nissan since 2017, I am dedicated to providing exceptional customer service. With a keen understanding of the automotive industry, I ensure that our valued customers feel valued and "treated like family." Throughout my tenure, I have consistently delivered outstanding results, earning recognition and accolades such as the prestigious Nissan Award of Excellence three times. My passion for delivering quality service stems from my belief in building lasting relationships based on trust and reliability. I am committed to providing personalized solutions that meet the unique needs of our customers. I strive to create a comfortable and welcoming atmosphere, where every interaction is focused on exceeding expectations.
Customer rating
4.9 / 5 based on 1052 ratings (776 written reviews)
Recent reviews
Great, very friendly and efficient!!
— Diana S. ,
Ivan has always made sure my car gets the care it needs in a reasonable time frame.
— Joshua G. ,
He is always friendly and clear on what needs to be done to my car
— Erica S. ,
Had a great experience
— Charles B. ,
Excellent! Completely answered all questions and very knowledgeable. Explanations of extended warranty, and so friendly.
— Carol S. ,
Avery competent and professional service writer. A real credit to the KLINE team. Diane Kozlak
— Diane K. ,
Ivan is awesome. He is super helpful and knowledgeable. He has a good sense of humor and communicates great! 10 out of 10 Ivan, you deserve a raise! :) Thank you for a great first experience with the service department at Nissan.
— Emily G. ,
Was very through and very pleasant,professional nice to work with.
— Suzanne H. ,
Great! He has always been professional and, in my opinion, very honest.
— Roger B. ,
I always get the best customer service from Ivan. He's quick to greet me when I come in for my car services. Ivan is very friendly and has all the information I need to keep my vehicle in the best working order. I would highly recommend the car services at Nissan because it feels personal. That is a lot due to Ivan's amazing customer service attitude!
— Denise L. ,