About Ivan
As an experienced Service Advisor at Kline Nissan since 2017, I am dedicated to providing exceptional customer service. With a keen understanding of the automotive industry, I ensure that our valued customers feel valued and "treated like family." Throughout my tenure, I have consistently delivered outstanding results, earning recognition and accolades such as the prestigious Nissan Award of Excellence three times. My passion for delivering quality service stems from my belief in building lasting relationships based on trust and reliability. I am committed to providing personalized solutions that meet the unique needs of our customers. I strive to create a comfortable and welcoming atmosphere, where every interaction is focused on exceeding expectations.
Customer rating
4.9 / 5 based on 1229 ratings (912 written reviews)
Recent reviews
Ivan was helpful and had great communication about the status on my repairs. When unexpected delays out of his control happened, he anticipated my loaner needs and had everything ready when I showed up so i never had to wait.
— John K. ,
Super service! Ivan always is a pleasure to interact with and makes sure I am informed and the job is done right!
— Mark H. ,
I had a great experience at Cline Nissan during my recent oil change. I would especially like to thank Ivan for his excellent help with all the paperwork, including the oil change service, the bill, and the discharge papers. Ivan was very friendly, helpful, patient, and professional. He made the whole process easy and stress-free, and I really appreciated the way he took the time to make sure everything was taken care of. Thank you, Ivan, for your excellent customer service and for making my visit such a pleasant experience. I truly appreciate it and would definitely recommend Kline Nissan!
— Feryal A. ,
Always great!! 😊
— Amy G. ,
Excellent! He listened carefully to what I told him and clearly described what would be checked on my car. Additionally, Ivan gave me the estimated cost for the work.
— Deborah S. ,
Very professional
— Gary T. ,
Ivan is the epitome of what customer service should be. He explained everything that was needed and even helped to get my wife’s vehicle serviced.
— Ezra K. ,
Great! Ivan listened to my concerns and made sure every detail was checked.
— Linda H. ,
Excellent communication regarding status of car and what needs to be done. Timely service. very personable.
— Mark H. ,
Informative, friendly, thorough
— James E. ,