About Ivan
As an experienced Service Advisor at Kline Nissan since 2017, I am dedicated to providing exceptional customer service. With a keen understanding of the automotive industry, I ensure that our valued customers feel valued and "treated like family." Throughout my tenure, I have consistently delivered outstanding results, earning recognition and accolades such as the prestigious Nissan Award of Excellence three times. My passion for delivering quality service stems from my belief in building lasting relationships based on trust and reliability. I am committed to providing personalized solutions that meet the unique needs of our customers. I strive to create a comfortable and welcoming atmosphere, where every interaction is focused on exceeding expectations.
Customer rating
4.9 / 5 based on 1163 ratings (857 written reviews)
Recent reviews
Wonderful customer service! I felt Ivan was thorough and transparent in communicating with me during my car’s service appointment.
— Celeste D. ,
Super positive
— Chenfeng L. ,
Great!
— Tana P. ,
Ivan was friendly and informative. Felt he acted on things that could be a delay normally and made them happen faster and seamless.
— Julie A. ,
Ivan was great. Top notch service.
— Thomas L. ,
Excellent. Professional and clearly explained the repair and timeline to get the car serviced.
— Greg B. ,
Very helpful and polite always give understanding to update of my vehicle.
— Aramis G. ,
Ivan is ALWAYS very professional, informative, and personable, when attending to my service needs. This past time, I was appreciative of his detail in reviewing my service report and offering recommendations for future work. He definitely has an interest in me, the customer.
— John H. ,
Ivan is a good guy.
— Larry B. ,
I Fantastic!
— Keith P. ,